| Customer Focus - |
operates in a service and action-oriented manner in all internal and external contacts with colleagues and the public; |
| Excellence - |
acts ethically and with integrity in the identification, development and delivery of quality, science/evidence-based services, research, products and programs for all customers. |
| Innovation - |
fosters an environment of positive change through creativity and continuous improvement. |
| Life-long Learning - |
takes personal accountability for own skills and seeks opportunities for continued learning. |
| Open Communication - |
promotes open dialogue and the sharing of information and knowledge. |
| Respect for Differences - |
demonstrates sensitivity, fosters trust, and recognizes and appreciates the strength of others. |
| Social Responsibility - |
guides decisions and actions by considering economic and social implications in addition to the special interests of our members. |
| Strategy - |
identifies direction, sets priorities and delivers outcomes in collaboration with others. |
